How to Handle Conflict
& Confrontation
End negative attitudes, hurt feelings and angry outbursts that stem from conflict

Poorly handled conflicts cause anxiety, tension and stress in the workplace reduce morale and hinder productivity.  In this handbook, you’ll discover a wealth of conflict management techniques for creating a more cohesive and productive work environment.

You’ll find that when dealt with properly, conflict can lead to new opportunities…even serving as a catalyst for positive change… and actually help strengthen workplace relationships and team collaboration. 

What you will learn will help you:

• Understand why it’s dangerous to ignore even the smallest conflict in hops it will “just go away”
• Avoid four basic situations that will automatically trigger conflict between individuals
• Deal effectively with each of these conflict types: Substantive, Personalized and Communicative
• Stay calm and focused, even when you’re in the midst of an explosive situation

Put the principles of How to Handle Conflict and Confrontation into action…and start generating results and building a more creative productive workplace today!

The 60-Minute Training Series™ delivers concise, how-to information that is presented in an interactive format to train your team or you individually.  This unique series addresses a wide array of topics, including leadership skills, communication, productivity and lifestyle issues.  This series is a smart investment for today’s professional committed to lifelong learning.

All of the handbooks in the 60-Minute Training Series™ provide information and valuable tips that you can put to use immediately.

As always, you receive our 100% Satisfaction Guarantee.

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Martin Seminars (CA, United States).
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